At Juliet Logic, we are committed to delivering your orders with care and efficiency. Our goal is to ensure that your shopping experience is smooth from checkout to delivery.
Order Processing
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All orders are processed once payment and order details are confirmed.
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You will receive an order confirmation email after placing your order, and a notification when your package is dispatched.
Shipping Methods
We partner with reliable courier services to ensure your orders are handled securely and delivered to your designated address.
Tracking Your Order
Once your order is shipped, we will provide you with tracking details so you can monitor the status of your delivery.
Failed Delivery Attempts
If a delivery attempt is unsuccessful due to incorrect address details or unavailability of the recipient, our courier partner may attempt re-delivery or return the package to us. Please ensure your delivery details are accurate to avoid delays.
Damaged or Lost Packages
If your package arrives damaged or does not reach you, please contact us within 48 hours of the expected delivery date. We will investigate the issue and provide a suitable solution, which may include a replacement or refund.
Contact Us
For any shipping-related questions, please reach out to us at:
Email: [email protected]